After your software ships, somebody still has to keep it running.
Monthly retainers for software already in production, whether we built it or somebody else did. Bug fixes, security patching, dependency upgrades, monitoring, on-call response, and incremental roadmap delivery.
Book a discovery callService tiers
| Tier | Roughly | Includes | For |
|---|---|---|---|
| Care | ~8 hrs/month | Bug fixes, dependency upgrades, monitoring review | Stable systems, low change rate |
| Maintain | ~40 hrs/month | Above + small features, security patching, monthly status | Active systems, quarterly roadmap |
| Operate | ~120 hrs/month | Above + roadmap delivery, named engineer, on-call SLA | Production systems, ongoing investment |
| Custom | Quoted | Specific SLA, compliance, or scale requirements | Regulated or 24/7 surfaces |
Engagement model
- �Monthly retainer, billed in advance.
- �90-day initial commitment, then month to month.
- �30-day notice to end.
- �Unused hours roll forward one month, then expire.
Taking over from another vendor
If your software is already in production and you want to move it to us, the first month is a structured handover: read the codebase, the docs, the runbook (or build one if there isn't one), the dependencies, the access list. You get a written handover report at the end of month one. Then we go from there.
What's included
- ?A named engineer or pod responsible for your system.
- ?Monthly status report.
- ?Response-time SLA (tier-dependent).
- ?Access to Solyntra ticketing and a Slack channel.
What's not included
- -Major new product builds (those revert to Custom Software Builds or AI Software & Agent Engineering).
- -Third-party SaaS or cloud costs.
- -24/7 on-call (quoted separately).
Have software that needs ongoing care?
Tell us what system, what stack, and what's keeping you up at night. We'll recommend a tier.
Book a discovery call